REFUND POLICY
At Warships Mobile 2, we are committed to providing our players with an exciting naval warfare experience and a wide variety of content. Due to the nature of digital goods, completed purchases are generally non-refundable. Unlike physical products, digital items cannot be returned once delivered and are instantly consumable. However, if purchased items cannot be accessed due to technical reasons, or if the content does not function properly, a special review may be carried out. In such cases, please contact our support team within 14 days from the date of purchase. Each request is evaluated individually, and solutions such as refunds, exchanges, or alternatives may be offered. We carefully review all cases to ensure a fair process. To avoid delays, please provide detailed information such as error messages, technical specifications of your device, and any troubleshooting steps you have already tried. Clear and timely communication helps us resolve issues more effectively. Please note that refunds may not be possible in cases caused by unstable internet connections, unsupported devices, or interference from third-party software. In addition, purchases made through third-party platforms or app stores are subject to their own refund policies, and we may not be able to intervene directly. We encourage all Commanders to carefully review content descriptions, compatibility details, and service terms before making a purchase. This ensures you select content that best matches your needs and helps prevent possible dissatisfaction. Our refund policy is designed to protect player satisfaction while maintaining the sustainability of our services. Thanks to your understanding, we can continue to build a strong community and deliver an ever-improving naval combat experience. If you have any questions regarding purchases, refunds, or technical support, please reach out to us through our official website. We will be glad to assist you and make your naval journey even more enjoyable.